Refund policy

All the items you want to return must be returned within 30 days of the original purchase date given on the invoice enclosed with your order. There is a 10% restocking fee for anything returned after thirty days. Returns received without this paperwork will slow down your return and may cause confusion and cost you a fee. We do not pay return shipping back to us.

• No returns on used personal care items
• Returns must be received in their original packaging, including our specific barcode that is placed on most items. 
• Clothing must not be soiled or laundered. 

   

  Damages must be reported within five business days in order to process the appropriate claims and send out replacements in an efficient manner.

  • Do not discard the original shipment box or its packaging.
  • Do note any damages to the exterior of the box on the invoice received with the package, and highlight all damaged items.
  • We typically ask for photos of the damaged to be emailed